Privacy Policy
Apex Dentistry & Implants ("we", "us", or "our") operates the website located at https://apexdentistryandimplants.com (the "Service").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit your information through our forms. By using this Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you use our Service, we may collect personally identifiable information, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Any information you voluntarily provide through our contact or inquiry forms
This information is collected for the purpose of responding to inquiries, providing information about our services, scheduling consultations, and communicating with you.
We may also collect non-personal information automatically, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Time spent on pages
- Referring URLs
This data is used for analytics, security, and website performance improvement.
SMS Communications Consent (A2P Compliance)
By submitting your information through our website or any associated forms, you expressly consent to receive communications from Apex Dentistry & Implants via:
- Phone calls
- SMS text messages
These communications may relate to your inquiry, appointment scheduling, consultation follow-ups, or services we provide.
Message and data rates may apply.
Message frequency may vary.
You may opt out of SMS communications at any time by replying STOP to any text message.
You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
Use of Your Information
We use your information to:
- Respond to inquiries and requests
- Schedule and manage consultations
- Communicate with you about services
- Improve website performance and user experience
- Maintain internal records
- Comply with legal obligations
Data Processing and Third-Party Services
We use third-party platforms and service providers to operate our business and communications, including:
- Customer relationship management (CRM) systems
- Communication providers (SMS, email, and phone services)
- Website hosting services
- Analytics providers
These providers may have access to your information only to perform services on our behalf and are contractually obligated to protect your data and use it only for authorized purposes.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service platforms, CRM systems, and communication providers, is permitted solely for business operations.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our Service.
You may choose to disable cookies through your browser settings. Doing so may affect certain features of the website.
Security
We use commercially reasonable measures to protect your information. However, no electronic transmission or storage method is 100 percent secure, and we cannot guarantee absolute security.
Medical Information Disclaimer
This website is not intended to collect or store protected health information (PHI). Please do not submit detailed medical, diagnostic, or treatment information through this website.
Information submitted is used solely for general communication, consultation requests, and appointment-related purposes.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, it will be deleted promptly.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for communications
Requests can be made using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Service constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Apex Dentistry & Implants
1303 Sunset Dr #1, Johnson City, Tennessee 37604
Phone: (423) 282-5208
Website: apexdentistryandimplants.com